Privacy

1. Introduction

Welcome to the Patina website ("Site") and, if applicable, choosing to use our service ("Service") and mobile application ("App"). We try to make our Privacy Policy easy to understand so that you are informed as to how we use your information. This Privacy Policy, like our Terms of Service, is an integral part of using our Service; therefore you must completely agree to our Privacy Policy in order to use our Site or Service. You must at a minimum 13 years of age or older to use our Site or Service and if you are under 18 you must have a parent or guardian’s permission.

2. Information Collected

Personally Identifiable Information Submitted by You

You may not be required to provide us any information when you visit our Site or use our App. However, in order to access some of our Site or App, you will be required to submit personally identifiable information to us. Personally identifiable information is personal information that may be used to identify you as an individual. When using our Site or App, we may collect your name, email, mobile telephone number, and Unique Device ID. Additionally, we may allow you to login through a third party social network, if you do so, you agree that we may collect any personally identifiable information you make available through your login.

Non-Identifying Information

Whenever you use our Site, App, or Service, we may collect non-identifying information from you, such as your IP address, interactions with the Site and Service, mobile carrier, query information, location, referring URL, browser, operating system, browser version, mobile device version, web address, geographic IP information, cookie information, usage, data transferred, and Internet Service Provider. Additionally, we may collect information regarding your usage and interaction with our Site or App. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party such as your wireless provider, this information alone cannot usually be used to identify you.

3. Use of Your Information

We will never sell or transfer any personally identifiable information to third parties without your consent. However, you agree that we may use your information:

  1. To enhance or improve our users’ experiences.
  2. To provide our Service to you and process transactions.
  3. To email you newsletters and correspondence.
  4. To understand how you use our App.
  5. To contact you and to respond to inquiries.
  6. To understand how you use our Site.
  7. Additionally, we may give your information to law enforcement if we are compelled to by a court order, if there has been a violation of any UK laws or if a violation of the Terms of Service or Privacy Policy has occurred.

4. Accessing, Editing, and Removing Your Information

If you have any questions or wish to review, change, or access any of your information collected by us, please contact us at hello@getpatina.com. Additionally, if you wish to opt out of our data collection practices or would like us to remove any of your information, please contact us at hello@getpatina.com. Please be aware that removal of your information may cause your account to become inaccessible. Also you agree that we may keep inaccessible copies of your information in our internal systems after removal for legal and internal purposes for a commercially reasonable period of time.

5. Cookies and Tracking

We use cookies to remember your preferences and track your ads, for this reason, you must have cookies enabled in your browser to use our Site and Services. Additionally, some or all of our cookies may be accessible by third parties. If you do not wish cookies to be placed on your computer or wish to restrict the type of cookies you accept you can adjust the privacy settings of your web browser. You can manage cookies yourself and learn more about them, including how to block them or delete them, at: http://www.direct.gov.uk/managingcookies. Additionally, more information about cookies may be found at http://www.aboutcookies.org/. Deleting cookies may cause functionality issues with our App or Service.

6. Third Party Access to Your Information

Although you are entering into an Agreement with Patina to disclose your information to us, we do use third party individuals and organisations to assist us, including contractors, web hosts, and others such as Google Analytics.

Throughout the course of our provision of our Services to you, we may delegate our authority to collect, access, use, and disseminate your information. It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorisation which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying files or systems. You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you. A non-exclusive list of third parties we use include:

  • Parse
  • AWS S3
  • Apptentive
  • Facebook
  • Twitter
  • Intercom

7. Law Enforcement

You agree that we may disclose your information to authorities if compelled to by a court order. Additionally, you agree that we may disclose your information if we reasonably believe that you have violated US law or the terms of our Terms of Service or Privacy Policy or if we believe that a third party is at risk of bodily harm. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, such as instances where we believe your publications violate any law of England, the UK, or any other country having jurisdiction over us, our Site, Services, or our Terms of Service. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. We may release your information under the conditions listed in this paragraph whether it is to individuals or entities and to any state or national authorities, as required.

8. Commercial and Non-Commercial Communications

If you decide to provide us with your contact information, you waive your right to file complaints concerning unsolicited emails from us, since you have agreed to such communication by providing us with your information. However, you may unsubscribe from certain communications by notifying Patina that you no longer wish to receive these solicitations, we will endeavour to remove you from our database where you have the right to request this under our Agreement, Privacy Policy, or applicable law. If you wish to opt out of certain communications, please contact us at hello@getpatina.com.

9. Third Parties

Patina may post links to third party websites on our Site or Service, which may include information that we have no control over. When accessing a third party site through our Site or Service, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties. Patina bears no responsibility for the information collected or used by any advertiser or third party website. You must review their Terms of Service and Privacy to understand how their information collection practices work.

10. Security Measures

We take reasonable attempts to protect your information by using SSL Certificates, vulnerability scanning, and PCI/DSS hosting. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information through our Site or App. For this reason, we recommend that you use anti-virus App, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.

11. Age Compliance

We intend to fully comply with UK laws respecting children’s privacy. Therefore, we ask that all users of our Site and Service be above the age of 13. If you are under the age of 13, please do not submit any information to us and please do not use our Site or Service.

12. International Transfer

Your information may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. We may transfer personal information to the UK or elsewhere and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

13. Amendments

Like our Terms of Service, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will place a note on our Site or we may contact you. You must agree to the amendments as a condition of your continued use of our Site and Service. If you do not agree, you must immediately cease using our Site and Service and notify us of your refusal to agree by e-mailing us at the address listed on our website.